IP TELEPHONY DEPLOYMENT

CONVERGENCE SOLUTIONS

Designing and deploying “voice” successfully as an application running on a LAN/WAN environment should be the number one priority of any organization undergoing technology transformation.  The Convergence Solutions Group (CSG) at Matrix Communications, Inc. is here to bring value by augmenting the core competencies required to implement a traditional communications system.   

CSG has the expertise to help organizations understand why IP Telephony (IPT) is a viable alternative to traditional voice platforms.  They can help you understand how it improves integration, enhances applications, the scalability advantages, and the ease of management.  CSG also knows it takes careful planning and understanding of the current communications infrastructure landscape to ensure the success of the future architected solution.

The Convergence Solutions Group can help you understand the many reasons to implement an IP-based voice communication system.  Some reasons are:  reduced long-distance telephone charges, lower capital costs, lower management and administrative costs, and improved integration of distributed business units.  The key driver for most organizations to choose IPT is often the ability to gain a competitive advantage.  IP Telephony improves the quality and value of integrated voice and data communications, and the associated applications which allow businesses to more effectively manage customer relationships.

IP Telephony brings businesses into a new era of intelligent communications.  The Convergence Solutions Group at Matrix can help a small to medium business or a global multi-site organization implement IP Telephony so it appears as if they are one site operating in the same city.  Also, the Convergence Solutions Group can help with network uniformity and stability which may increase workforce performance and give any enterprise a leading edge by allowing employees to share resources and collaborate in entirely new ways.  

IP Telephony is the innovative application that allows for voice, data and video technologies to be delivered as one converged communication solution for small to large organizations.  The Convergence Solutions Group at Matrix has the talent and expertise to help you establish communications without boundaries for your business.

CSG can help you implement the following IP Telephony Advantages:

§         Distributed Intelligence – Distributing call processing across the
      network eliminates the single point of failure component which
      includes the failure of the IP WAN.  This is a critical element for voice
      reliability. 

§         Business Continuity – IPT will provide flexibility to establish sound
      business practices for managing risk, securing customer data, and
      delivering operational success.  IPT will help you strengthen your
      contingency planning and significantly improve availability across
      your enterprise.

§         Single Management Interface – Provides ease of administration 
      and single point of entry for multi-site and multi-application solutions. 

§         Ease of Use – A full range of advanced features can be made
      available to your employees through desktop devices including
      phones, wireless and softphones.

§         Clarity of Voice Quality – With the focus on IPT voice quality, the
      clarity of an IP call has surpassed the digital era.  The system is
      able to deliver the full range of audible tones and therefore the voice
      quality simply sounds better.

§         Expansion & Growth – Unlike traditional PBXs, IPT communication
      systems allow you to expand and grow your communications
      platform with speed and flexibility.  IPT allows you to adapt your
      voice system to your business imperatives to you can go-to-market
      faster and be more competitive.

§         Migration Path – An IPT communication system should allow for
      organizations to migrate smoothly from the current communications
      platform to the new platform.  Making decisions about a phased
      approach or a turn-key deployment is very important.  Taking the
      time to examine how your communication system interfaces with all 
      other applications like voicemail, call accounting packages, call
      recording systems and networks is critical. 

§         SIP Capabilities – SIP creates possibilities for system flexibility in
      multi-service networks beyond what IP Telephony can do on its
      own.  SIP is the catalyst for creating a new paradigm of converged
      communications that offer open infrastructures, powerful real-time
      telephony, and the ability to streamline business processes.  An IPT
      system that is SIP compatible will enhance efficiencies across the 
      enterprise.

  CSG offers implementation
  expertise to deploy IPT 
  solultions manufactured by:

  §         Avaya ^Ò

  §         NEC Unified Solutions^Ò

  §         Cisco Systems Inc.^Ò

  §         Extreme Networks^Ò

  §         Adtran^Ò