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At Matrix, we have built a business that is driven by you the customer. We listen to your requests, we incorporate your ideas and we develop customized support services to meet your desired response times. We realize… "How we respond to what breaks is how we will be evaluated.”
Contact a Matrix Representative today at 763-475-5500 to learn more about our support services offerings.
Our all-inclusive support services include:
§ Warranty Plans
§ Customized Maintenance Plans
§ Responsive & Available 24 hours a day / 7 days a week /
365 days a year
§ System Monitoring & Remote Diagnostics
§ Remote Support
§ Time & Material Services (T&M)
§ On-site Repair Services – “Break & Fix”
§ Troubleshooting
§ Moves, Adds & Changes (MAC)
§ Customer Service
§ Helpdesk & Technical Dispatch | |
Matrix Communications Inc. offers support services that span a wide range of products including Voice, IP Telephony, Data Technologies, Messaging, Contact Centers, Converged Networks and Cabling.
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